Booking terms
Plain-language terms for every Capture Photo Booths booking. These terms are between you and Capture Photo Booths, a sole proprietorship based in San Jose, California (hello@capturebooths.com). Your total is exactly what the planner quoted, plus sales tax where required.
1. Booking and payment
- Your date is held once we receive your signed agreement and payment.
- Deposit: 50% of the quoted total at booking. We turn other bookings away for your date, so it's non-refundable except as described in section 2.
- Balance: the other 50% is due on the event day, and no later than 3 days after. We can take it on site by card or send a payment link.
- Pay in full: you can pay everything at booking instead; then nothing is due later.
- Bookings within 7 days of the event are paid in full at booking.
- Changes to hours, attendant or travel after booking are re-quoted in writing.
2. Changes and cancellation
| If you cancel | What happens |
|---|---|
| More than 60 days before | Your deposit moves to a new date within 12 months, once |
| 60 to 8 days before | We keep the deposit; nothing else is owed |
| 7 days or less | The full total is owed |
- Moving your date: one free move to an open date within 12 months, if you ask more than 30 days out.
- Fewer hours: you can reduce down to the 2-hour minimum until 14 days before.
- If we cancel (illness, vehicle or equipment failure), you get everything back, or a credit if you prefer.
- Outdoor weather: if rain, strong wind or extreme heat makes setup unsafe and there's no cover, we may delay or pack up. Let's plan cover together ahead of time.
3. What we need from you
- Space: a flat area about 10 × 13 ft for the booth and backdrop, plus room for guests in front.
- Power: one grounded outlet within 25 ft, not shared with heaters, urns or DJ amps.
- Cover: indoors or under a tent or roof, out of rain and direct afternoon sun.
- Access: loading within about 100 ft, or an elevator. Please tell us about stairs.
- Setup: we arrive about an hour before your booth time; the space should be open and clear.
- Parking: free or venue-paid parking for our vehicle. Paid parking is added at cost.
- Venue rules: please confirm your venue allows a photo booth. We can send a certificate of insurance.
4. Drop-off or attendant
- Drop-off: we set up, test, show your host how it works and come back to pack up. Name one adult as the booth contact.
- Attendant: a Capture team member stays the whole booth time. Venues over 60 miles away always include one.
- Length: bookings run 2 to 6 hours, or up to 8 hours with an attendant.
5. Prints and photos
- Prints: unlimited 2 × 6 strips on bookings over 2 hours; up to 150 on 2-hour bookings. We send a proof of your design to approve; no reply within 3 days counts as approval.
- Your uploaded photo: you confirm you have the right to use it. We use it only for your event.
- Digital copies: guests can send their photos to their phones by text, email or QR right from the booth.
- Sharing: we may post a few event photos online unless you opt out when booking. We never post photos of children without your written OK.
6. Damage and safety
- Guest damage beyond normal wear is the host's responsibility, up to replacement cost. Spilled drinks on the booth count.
- Safety: the booth stays where we set it up. We can pause it if guests are unsafe or damaging equipment.
7. Fees and tax
- Overtime on the night: $100 per hour (plus attendant rate if booked), if our schedule allows.
- Late balance: $25 if not paid within 3 days after the event.
- Sales tax: California sales tax is added where required, at the applicable rate.
- Nothing hidden: no setup, cleaning or service fees. Bookings never exceed $1,000 before tax ($1,500 for bookings with an attendant for 4 hours or more), except overtime added on the night.
8. If something breaks
- Equipment failure: if the booth stops working and can't be fixed on site, we refund the lost time by the hour.
- Limit: our total responsibility is capped at what you paid for the booking.
- Insurance: we carry general liability insurance and can name your venue as additional insured.
Questions? Email hello@capturebooths.com and we'll help. See also our privacy policy.